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Your Data and Privacy in South Carolina

Last Updated: 10/25/2026

Details We Receive When You Request Pest Service

Last updated: October 2026

When you contact South Carolina Pest Pros, we may collect information you choose to share, such as your name, phone number, email address, and the address where you need service. A request may also include details about the pest issue, your preferred appointment time, access instructions, or other notes you enter in a form or provide by phone.

We keep appointment and service details needed to respond to your request and coordinate work at your property. If you use our website, basic technical information may also be collected, such as browser type, device details, pages visited, and general usage activity.

This information can help us understand whether the site is working properly. Please avoid submitting sensitive personal information through a service request form; we do not need it to arrange pest control.

How We Put Customer Details to Work

We use information you provide to answer questions, prepare service requests, confirm appointment details, and coordinate pest control at the address you give us. Contact details let our team follow up about scheduling, a service visit, or a question connected to your request. We may also use them to send service reminders or updates that relate to work you have requested.

Payment information, when needed, is used to process charges for services. We may review service and website information to support routine business operations and improve how customers can reach us.

Access to customer details is limited to people who need the information to handle these tasks. South Carolina Pest Pros does not sell your personal information.

We do not use it for purposes unrelated to the services or communications described here, except where required to meet legal obligations.

Outside Services That Support Our Website and Work

South Carolina Pest Pros may rely on outside service providers for functions such as appointment scheduling, payment processing, and website analytics. These tools help us manage requests, handle transactions, or understand general site activity. When a provider processes information for one of these purposes, it may receive details needed to perform that function, such as contact or transaction information.

Each provider operates under its own privacy policy and practices. We encourage you to review those policies when using a third-party service, since its handling of information is not controlled by this notice.

We do not name a specific provider here because the tools used may change over time. Our use of these services is limited to supporting ordinary business and website functions.

If you have a question about information shared through a scheduling or payment process, contact us using the details in the rights and contact section.

Cookies for Site Features and Basic Analytics

Our website may use cookies or similar browser storage to support basic site functions and collect analytics about general website use. These small files can help pages work as expected and show us which parts of the site visitors use. Analytics information is used to understand site activity, not to identify you for advertising.

We do not use cookies for ad tracking. You can manage or remove cookies through your browser settings, and many browsers let you block cookies altogether.

If you do, some basic site features may not work as intended. Browser controls differ by device and software, so check your browser’s help information for steps to adjust cookie preferences.

If our website uses an analytics tool provided by another company, that provider may process information under its own privacy policy. This notice describes our use of cookies for functionality and analytics, rather than advertising.

How Long We Keep Information

We keep personal information only as long as it is reasonably needed for the purpose it was collected, subject to any legal or business record requirements. Service and treatment records may be retained to document work performed, respond to later questions, and support applicable warranty or compliance needs. Appointment and payment records may also be kept as required for ordinary business accounting and recordkeeping.

If you submit a form or ask a question, we may keep the information until we have addressed the request and completed any necessary follow-up. After that, we may retain limited records where needed for the purposes described above.

You can ask us to delete information, and we will review the request and remove eligible records where we are not required or otherwise permitted to keep them. Information may remain in routine backups for a limited period before those copies are replaced or removed.

Request Access, Changes, or Removal

You may contact South Carolina Pest Pros to ask what personal information we hold about you, request a correction, or ask us to delete information. We may need to confirm your identity before acting on a request, to help protect your details. Some records may need to be retained for legal, warranty, compliance, or business recordkeeping reasons; if so, we will explain that where appropriate.

For a privacy request or question, call (855) 681-0299, email info@southcarolinapestpros.top, or write to 1501 Main Street, Suite 900, Columbia, SC, United States. Please describe the request and include a way for us to respond.

Do not send payment card details or other sensitive information by email. We will use the contact information you provide to review and respond to your inquiry.