Typical job
An apartment owner reports bed bugs and
A technician discusses the reported activity, inspects the affected property, and explains whether heat treatment fits the conditions found. The proposed scope is shared before work begins. The owner gets a clearer picture of the treatment being considered and the areas it would address. Ask what preparation is needed for the specific property before service is arranged.
Typical job
A property owner spots a bald-faced hornet
The crew considers the reported nest location and access, then assesses the situation before explaining a suitable treatment approach. The response is tailored to the pest and the property. The owner learns what the proposed service covers and can keep people clear of the nest area while awaiting guidance. Avoid disturbing the nest or attempting to handle it yourself.
Typical job
A homeowner reports mice indoors and wants
A technician asks where mice have been noticed and inspects relevant areas to understand the activity and property conditions. Findings guide the treatment plan, which is explained before work begins. The homeowner gets a defined scope for addressing the reported mouse activity. Sharing where signs appear and any known entry concerns can help the technician assess the property more effectively.