Typical job
Rental owners report bed bugs and ask
A technician discusses the reported bed bug activity and coordinates an inspection to assess the apartment and treatment needs. Findings are explained before work begins, so the owner can understand the proposed scope. An inspection helps clarify what the property needs before treatment is planned. Owners can make access available to the affected areas and share any relevant history about the infestation.
Typical job
Residents report a bald-faced hornet nest in
The crew notes the nest location and height from the caller, then assesses the situation to determine suitable service. The technician explains the recommended approach and any relevant safety precautions before work begins. A professional assessment helps address the nest while limiting unnecessary disturbance. Keep people and pets away from the area until service guidance is provided, especially near an active nest.
Typical job
Homeowners report mouse activity and want help
A technician asks where mouse activity has been noticed and inspects relevant areas to understand the concern. The crew explains its findings and tailors the proposed treatment to the property and reported activity. Knowing where activity occurs helps direct attention to the right areas. Keep notes on where signs appear and share them during the inspection so the technician has useful context.